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Terms and Conditions
Please read our terms & conditions below. Once you paid the deposit you are accepting our terms and conditions.
Terms and conditions
1. Any delays on M6 motorway. We will use the toll road at the toll chargeable rate.
2. We monitor all flights & the driver will give you a 1 hour free of charge waiting time, after when the flight is landed. We charge £5 per 15 minutes thereafter.
3. The details you give us on your email or on the quote form is the information we go by.
4. Please be ready for the pick-up time on the outward journey. The driver will wait for 5 minutes. Any extra waiting time it will be extra £3 per 5 minutes thereafter.
5. We have a zero tolerance policy towards any verbal abuse. The driver will ask you to leave the vehicle & the full fare is payable
6. The deposit payment is none refundable if canceled at any time
7. The prices quoted do not include any parking fees for drop off or pick up. Unless quoted on the email quote inquiry.
8. From time to time we do subcontract our work to a third party. This is only done it we have a flight delayed & we need the third party to help us to get you to the airport on time & back home.
9. We will email you & text you 24 hours before to confirm your pick up going to the airport. If we haven't please email or call us to confirm that everything is okay.
10. The driver will call or text you to say he waiting by the airport about 10 minutes away. So when you got your luggage. Please call or text him & he will come into the arrival hall, with your name on a board.
11. If the flight is canceled at all. We endeavor to pick you up. But with other work commitments at the new time of your new flight time arrival. We cannot guarantee this can happen.
12. Baby's seats we don't keep. So we ask the customer to bring their own & we keep in storage for the return leg.
13. Any break stops if it less than 70 miles of travel is chargeable at £5 per 15 minutes. If you travel more than 70 miles. We stop for a toilet break for 10 minutes free of charge. After 10 minutes it £5 per 10 minutes thereafter
14. No smoking or drinking in any of our vehicle's.
15. The soiling charge is £100.
16. Any extra pick up or drop off will be £2 per mile off route